What does outgoing mean on call?

When an agent answers a call for a customer, the agent is said to be on the phone. A call can be answered in one of two ways: inbound or outbound. Inbound means someone dialed the phone number. In this case, the agent acts as a receptionist and answers questions for the caller If the caller is looking for information or service, the agent can guide them toward what they need.

What does outgoing mean in a phone number?

If you’ve called a number that connects to a voicemail system, you know that pressing the “2” key will transfer you to voicemail. If someone answers the phone, instead of transferring to voicemail, press the “2” key to transfer you to the callers phone line.

What does outgoing mean on a phone number?

If you are looking for a way to call around town or within your own state, it might be a good idea to start by searching for the phone number of the company you are interested in working for. Many companies will have their phone number listed on their website, and if not, you can search for it online. If you do end up with a phone number that is a different phone exchange than your area code, don’t be surprised. People who live in an area that has one

What does outgoing mean on the phone?

You may have noticed that phone conversations are very different than face-to-face conversations. You must pay attention to body language, read the room and use your non-verbal skills to know what the person on the other end of the line is saying. And when you are on the phone, you may be asked to repeat your information or explain something differently.

What does it mean when a phone number is outgoing on call?

The term “outgoing” is used when a phone number is under a call rider agreement or the service provider is a carrier for the phone number. It does not refer to whether the phone number is listed on a business or residential directory or whether the phone number is a mobile number or a traditional landline.